Surveillance Officer (Casino)

Job no: 502458
Work type: Full Time
Location: Marina Bay Sands
Categories: Various categories

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JOB SCOPE

Maintain an effective relationship with Guests.

  • Maintain a professional image in all dealings with customers, in person, by telephone/radio, electronically, etc.
  • Meet the customers’ requirements and expectations through the prompt and accurate relaying of information.

Work as part of a Team

  • Work within a close working environment, in which Team Members may come from diverse cultural backgrounds.

Analyze information from information technology systems

  • Evaluate and analyze information from multiple sources.
  • Respond to situations identified through surveillance and computer analysis systems.

Operate Central Monitoring/Communication Console

  • Observe and analyze non-gaming, gaming and cash handling areas using advanced surveillance and information technology systems in accordance with standard operating procedures.

Survey Team Members / Customers Activity from the Monitor Room

  • Monitor Team Members in accordance with the company policies, internal controls, SOP’s and associated regulations.
  • Monitor illegal or suspicious activity of Team Members and customers and escalating as necessary.


JOB REQUIREMENTS

  • Secondary graduate or better
  • Be literate in Microsoft Office Suite.
  • Able to work shift work inclusive of nights, weekends and public holidays.
  • Detail oriented with strong communication skills.

 

You agree that it is a condition of employment that you adhere to and abide by all rules, regulations, policies and procedures including without limitation the rules of conduct of the Company.

Advertised: Singapore Standard Time
Application close:

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